Unable to download multimedi message on android






















When I click More Setting, I do have an option for Multimedia messages and 3 other options to turn on or off.

For some reason my Data was turned off. I never turn data off so not sure why that happened. Just another suggestion. Same thing happened to me just today.

Out of the blue too! This fixed the problem. I thought I had a virus. I have N9, and followed the instructions above, but it did not solve the problem. An intermittent internet connection will bring up the error again and again as your phone loses the connectivity and connects again. By stopping auto-retrieval of the messages you will be able to stop this error. Then you can download the message once you have a stable internet connection.

By doing this, the messages will not be retrieved automatically and you will be saved from the frustration of the error message popping up again and again. Sometimes, when you are downloading an update or an app from the Google store , you may see this error because the time on your device does not match the Google server time and date.

On the other hand, if the date and time is already on automatic then make sure that your device is displaying the right date and time. Then uncheck the box next to Automatic date and time, wait for 5 seconds and check it again. Refreshing the settings should help solve problems related to date and time settings.

Check if the error has been fixed. Make sure that all the app are updated so that any problems arising from and the outdated app is resolved. Make sure that your phone has the latest software update. If you have delayed any update then this is the time to check. Many device errors sprout from an outdated software. Once all the updates are installed, your device will restart automatically. Check if the problem reoccurs after the update.

I will receive all of my texts, however, if I am in a one-to-one text message. I have factory reset my phone, ensured that the MMS auto download is on, the service center flashed the phone, and I have done all the things. When I am in a group text, I will recieve some of the texts but then some of them will not download. The text will fall under the person who sent it and it will have the following:.

At this point, I am ready to give up on Samsung. The service location could not resolve the issue and told me that I would have to send the phone into the service center without a temp being provided. Obviously, sending my phone in without a back up is not an option. I have been having this issue for about two months now.

It happens when I am on my mobile data only and wifi only. The hard reset removes the data on the phone and resets its settings. Back up your phone's files before doing a hard reset. When the Android restarts, you will need to go through the phone setup process again. Maya Walker began writing professionally in Her articles have appeared on a variety of websites, covering technology, personal finance, music and health topics.

Austin University in Texas. Please ensure that your mobile data is switched on. If it is not, you cannot send or receive MMS. If the issue is still not resolved, proceed to the next step.

Step 2: Reset the data network. To do this, follow these steps:. On the Apps screen, tap Settings. Under Connection Settings, tap Data usage. Note: For lower Android versions, select Wireless and networks under Settings page.



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